General Electric Appliance Complaint

General Electric Appliance Complaint

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GE washer extremely difficult to get to work - General Electric - GE G153


About two years ago, we bought a Samsung high efficiency washing machine with minimal bells and whistles on it. When we got it home, we couldn't get it to operate because when we pushed the start button after loading, it would just sit there and make noises like it was trying to sense the load. Neither my wife or I could make it work. We returned it and got a GE G153 (Mod #GTWP2250D0WW) thinking GE is a good solid American brand that won't let us down. It has the same problem, but at least we can get it to wash with a great deal of effort. After our experience with the Samsung, we were looking for a good old-fashioned washer that didn't have all the fancy electronics, but we couldn't find one. The GE G153 was the best we could do. My wife has a form of MS, which makes it very difficult for her to walk. But with our GE washer, she has to go and continually check on it to see if it ever got past the sensing phase and actually started to wash. If I could download a new set of instructions to this washer to bypass the sensing cycle, I would do it in a heartbeat. It has been a source of aggravation since we bought it, but we can't afford to replace it. Sometimes it takes a couple of days to do what should get done almost without thinking about it. Why should washing clothes be so difficult?

It sometimes takes all day to do one load. Is there something that can be fixed on this washer to make it work reliably?


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